Retain Your Customers and Steal Your Competitors Business With Online Coupons

by: Bythezip Tuesday, July 21st, 2009

The current economic dynamics are prompting some businesses to re-evaluate their advertising budgets. Many veteran business owners recognize that this window in the economy is the best time to gain market share. When consumer money gets tight, they want the best return on investment. In other words, offer the biggest bang for the buck!

Your competition may be cutting back on promotion or coupon dollars, now is the time to gain market share at no additional cost. Your online promotions can save you money and grow your existing customer base. In a shifting economy, the key to growth is customer retention. By focusing on online promotions, you can proportionately save significant percentages of your budget by eliminating direct mail and printing costs. This can be done while maintaining your customer loyalty. The key is training your customers to get your promotions online, instead of spending hundreds of dollars each month to mail them to your customers.

How do you direct your customers?
Mention your online promotions in your customer newsletter.

Place a counter top display that we provided you in a prominent location where your customers are likely to see it. If that’s not available for your business, give your customers a “Find our Coupons on our website (and include your website URL) card with their receipt or invoice.

Put a link to your coupons on your website. It will make both your website and your coupons easier to find. Offer exclusive online offers that are better than your printed promotions. Since the profit isn’t eaten up by mailing costs – you can offer a greater discount to your customer – and still see a larger profit overall. Tell your customers to tell a friend about your online offer. Word of Mouth is still the most powerful way to get new clients.

Show your customers how to save money by visiting you online and printing your promotion. Your competitor’s customers are also looking for a deal. Make it easy for them. Provide them a reason to switch to you and gain the market share.

TJ Goulet is President and Co-Founder of ByTheZip.com Directory, Inc. http://www.bythezip.com
Operating as a business owner and sale manager since 1986, TJ has over 20 years of leadership experience and has hired and trained over 1,000 sales professionals. ByTheZip.com Directory, Inc. is TJ’s seventh company. TJ’s career has varied with businesses ranging from Insurance and Industrial Sales to Direct Marketing and Restaurants. ByTheZip.com Directory, Inc. is TJ’s first Internet Company. All of TJ’s companies have been highlighted by a strong sales and marketing strategy that relies on the unique capacity of professional sales people and the idea that greater value and income can be derived from a sold product that a bought one. TJ Goulet has BS degrees in Economics, Management and Mathematics from the University of Minnesota.

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